Privacy Policy

This Privacy Policy explains how Biz Connexa collects, uses, stores and protects information when you use the Biz Connexa mobile application, website and related services. This policy is intended to provide the information required for users and for the Google Play Store privacy policy requirement.

Depending on the features you use, Biz Connexa may collect information you provide directly, such as your name, mobile number, email address, account details, business name, business profile information, customer or contact information that you choose to enter, messages or other content you submit, and support requests. The application may also process technical information such as device type, operating system, app version, IP address, crash information and diagnostic or usage information needed to operate and improve the service.

We may use information to create and manage accounts, provide business and customer connection features, deliver notifications and communications, provide customer support, maintain security, prevent misuse, troubleshoot technical problems, improve the application and website, and comply with applicable legal requirements.

Biz Connexa requests device permissions only when a feature requires them. Depending on the features enabled in the application, permissions may include notifications, camera, photos or files, microphone or other device capabilities. You can manage permissions through your device settings. Some features may not work correctly when the required permission is denied.

Biz Connexa may share information with service providers that help operate the application, website, hosting, analytics, notifications, security or customer support, where necessary to provide the service. Information may also be disclosed when required by law, legal process or to protect the rights, safety and security of users and the service. We do not sell personal information for money.

We retain information for as long as reasonably necessary to provide the service, meet legitimate business requirements, resolve disputes, enforce agreements and comply with legal obligations. We use reasonable technical and organizational measures to protect information. No internet-based service can guarantee absolute security.

You may request access to, correction of, or deletion of personal information associated with your account, subject to applicable law and legitimate retention requirements. You may also control certain device permissions through your operating system settings.

You can request deletion of your Biz Connexa account and associated personal information by following the instructions on our Delete Account page: /delete-account/. Some information may be retained where required by law, for security, fraud prevention, dispute resolution or legitimate record-keeping purposes.

Biz Connexa is intended for users who are legally permitted to use the service. We do not knowingly request personal information from children where collection is prohibited by applicable law.

We may update this Privacy Policy when the application, website, legal requirements or our data practices change. The latest version will be published on this page with an updated date.

For privacy questions, data requests or concerns about this policy, please contact Biz Connexa through our Contact Us page: /contact-us/.